SMS Terms & Conditions

Effective Date: March 30, 2026

By providing your phone number and opting in to receive text messages from the {{HOTEL_NAME}}, you agree to the following terms and conditions.

1. Program Description

The {{HOTEL_NAME}} may send text messages for various purposes, including but not limited to: reservation confirmations, check-in/check-out alerts, property updates, and responses to guest inquiries. Messages are intended to provide a better guest experience during your stay.

2. Message Frequency

Message frequency varies based on guest interaction and reservation status. You will typically receive messages leading up to and during your stay.

3. Opt-In & Consent

By checking the opt-in box on our booking or contact forms, or by initiated a text conversation with us, you provide express written consent to receive recurring automated and manual text messages. Consent is not a condition of purchase.

4. How to Opt-Out

You can cancel the SMS service at any time. Just text STOP to our number. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

5. Help & Support

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [Insert Hotel Phone].

6. Rates & Carriers

Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Carriers are not liable for delayed or undelivered messages.

7. Privacy & Data Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.